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                     <h1>Services and Support</h1>
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                  <h1><img title="Academic Advising" src="/_resources/images/services-for-students/dawn-clay-tammy.jpg" alt="Three advising staff members smiling and posing behind a photo frame sign that reads 'I’m going to ACC! Future Otter!' inside a campus library space." width="1297" height="660"></h1>
                  
                  <h1><strong><span style="color: #051944;">ACADEMIC ADVISING &amp; REGISTRATION</span></strong></h1>
                  
                  <p><span style="font-size: 24px; color: #236fa1;">Your Partner on the Path to Success</span></p>
                  
                  <hr>
                  
                  <p>At ACC, your success is our priority. Our academic advisors are here to help you confidently
                     navigate your chosen program, stay on track, and reach your educational and career
                     goals.&nbsp;</p>
                  
                  <p>Every student at ACC is assigned an academic advisor who is committed to supporting
                     your success. Meeting with your advisor each semester is essential to ensure you’re
                     choosing the right classes, planning ahead, and making informed decisions about your
                     goals.</p>
                  
                  <p>&nbsp;</p>
                  
                  <h3><b>We’re here to help you:</b></h3>
                  
                  <ul>
                     
                     <li aria-level="1">
                        
                        <p>Understand your program and degree requirements</p>
                        </li>
                     
                     <li aria-level="1">
                        
                        <p>Build a semester-by-semester course plan</p>
                        </li>
                     
                     <li aria-level="1">
                        
                        <p>Prepare for transfer or career pathways</p>
                        </li>
                     
                     <li aria-level="1">
                        
                        <p>Stay connected to resources and opportunities</p>
                        </li>
                     
                     <li aria-level="1">
                        
                        <p>Make informed decisions about your academic journey</p>
                        </li>
                     </ul>
                  
                  <p><em><strong>You don’t have to figure it out alone. Your advisor is your partner from day one through
                           graduation. </strong></em><strong><em>Let’s chart your path together!</em></strong></p>
                  
                  <hr>
                  
                  <h2><br><b>Meet With an Advisor</b></h2>
                  
                  <p>We highly encourage you to schedule an appointment with your assigned advisor. <em><strong>(Your advisor’s appointment link is <a title="Advisors" href="/services-and-support/academic-advising/advisors.php">listed in their profile</a>.)</strong></em></p>
                  
                  <p>You can meet with an advisor in person, by phone, or through a virtual session (e.g.,
                     Zoom)—whatever works best for your schedule.</p>
                  
                  <p>&nbsp;</p>
                  
                  
                  	
                  <div class="card" style="background-color:#051944;color:#ffffff;">
                     		
                     <div class="card-body" style="text-align:center;">
                        			
                        <h3 class="card-title" style="color:white">MEET THE TEAM</h3>
                        			
                        			
                        <p class="card-text" style="color:white">ACC's advising team is here to partner with you every step of the way. Click below
                           to meet the academic advising team and schedule an appointment today!</p>
                        			<a href="/services-and-support/academic-advising/advisors.php" target="_blank" class="btn btn-default">Meet the Team </a>
                        		</div>
                     	</div>
                   
                  
                  
                  <p>&nbsp;</p>
                  
                  <h3><b>Walk-In Advising &amp; Registration</b></h3>
                  
                  <p><span style="font-weight: 400;">Available </span><b>daily</b><span style="font-weight: 400;"> on a first-come, first-served basis.</span></p>
                  
                  <p><span style="font-weight: 400;"></span><span style="font-weight: 400;"></span><span style="font-weight: 400;">Please check in at the </span><b>Admissions Suite</b><span style="font-weight: 400;"> in the Student Services Building or at the </span><b>Front Desk</b><span style="font-weight: 400;"> at the Literacy Building when you arrive on campus.</span></p>
                  
                  <p>&nbsp;</p>
                  
                  <p>&nbsp;</p>
                  
                  <div id="accordion-d28e234" class="accordion">
                     <div class="card">
                        <div id="item-d28e258-headingOne" class="card-header">
                           <h3 class="mb-0"><button class="btn btn-link accordion-trigger" data-toggle="collapse" data-target="#item-d28e258-collapseOne" aria-expanded="false" aria-controls="item-d28e258-collapseOne">How to Find Your Advisor<span class="fas fa-angle-down"></span><span class="fas fa-angle-up"></span></button></h3>
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                              <p><a title="watermark" href="https://alamancecc.avisoapp.com/" target="_blank" rel="noopener"><img title="watermark" src="/_resources/images/services-for-students/watermark-logo.png" alt="watermark" width="1192" height="137"></a></p>
                              
                              <p>Log in to <a href="https://alamancecc.avisoapp.com/">Watermark: Student Success and Engagement</a> to view your <strong>academic advisor</strong> and success coach (if applicable) contact information.</p>
                              
                              <p>You can also download the Watermark Student Mobile App!&nbsp;</p>
                              
                              <table>
                                 
                                 <tbody>
                                    
                                    <tr>
                                       
                                       <td><a title="apple store" href="https://apps.apple.com/us/app/watermark-student/id1506656387" target="_blank" rel="noopener"><img title="apple store" src="/_resources/images/services-for-students/apple-download.png" alt="apple store" width="256" height="81"></a></td>
                                       
                                       <td><a title="https://play.google.com/store/apps/details?id=com.avisoretention.app&amp;hl=en_US&amp;gl=US&amp;pli=1" href="https://play.google.com/store/apps/details?id=com.avisoretention.app&amp;hl=en_US&amp;gl=US&amp;pli=1" target="_blank" rel="noopener"><img title="google store icon" src="/_resources/images/services-for-students/google-store-button.png" alt="google store icon" width="262" height="81"></a></td>
                                       </tr>
                                    </tbody>
                                 </table>
                              
                              <hr>
                              
                              <p><span style="font-weight: 400;">You can also find your assigned advisor and their contact information in <strong>Self-Service</strong> by following these steps:</span></p>
                              
                              <ul>
                                 
                                 <li style="font-weight: 400;">
                                    
                                    <p><span style="font-weight: 400;">Log in to&nbsp;</span><a href="/selfservice/">Self-Service</a></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;">
                                    
                                    <p><span style="font-weight: 400;">Select “Student Planning”</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;">
                                    
                                    <p><span style="font-weight: 400;">Select “Go To Plan &amp; Schedule”</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;">
                                    
                                    <p><span style="font-weight: 400;">Click on the&nbsp;</span>Advising<span style="font-weight: 400;">&nbsp;tab. This will list your advisor’s name and email contact information.</span></p>
                                    </li>
                                 </ul>
                              
                              <p><span style="font-weight: 400;">Additionally, you may search for full-time staff and faculty contact information in
                                    the </span><a title="Directory" href="/directory/directory.php"><span style="font-weight: 400;">ACC Employee Directory</span></a><span style="font-weight: 400;">.</span></p>
                              </div>
                        </div>
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                        <div id="item-d28e354-headingOne" class="card-header">
                           <h3 class="mb-0"><button class="btn btn-link accordion-trigger" data-toggle="collapse" data-target="#item-d28e354-collapseOne" aria-expanded="false" aria-controls="item-d28e354-collapseOne">Having trouble reaching your advisor?<span class="fas fa-angle-down"></span><span class="fas fa-angle-up"></span></button></h3>
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                           <div class="card-body">
                              
                              <p>If you need help with<span>&nbsp;</span><strong>registration or academic advising</strong>—or are having trouble connecting with your advisor—please review the options below
                                 so we can best support you:</p>
                              
                              <ul>
                                 
                                 <li>
                                    
                                    <p><strong>Advising Assistance Form:</strong><br>If you are unsure who your advisor is, have had difficulty connecting with your advisor,
                                       or need help determining next steps, we encourage you to complete the<span>&nbsp;</span><strong><a href="https://docs.google.com/forms/d/1i1t6MK6Np771_CzHN4vhBjnIgaubTg2RA_7A3Szzyu4/viewform?edit_requested=true" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://forms.gle/jvLBsmjWo3YEF4ww8&amp;source=gmail&amp;ust=1766105777368000&amp;usg=AOvVaw2FeyNa8_4d35pi34TukIdc">Advising Assistance Form</a>.</strong><br>Submitting this form allows our advising team to route your request to the appropriate
                                       advisor or staff member and follow up with you directly.</p>
                                    </li>
                                 
                                 <li>
                                    
                                    <p><strong>Walk-in Advising/Registration:</strong><br>Walk-in advising and registration support is available daily on a<span>&nbsp;</span><strong>first-come, first-served basis</strong>. Please check in at the<span>&nbsp;</span><strong>Admissions Suite in the Student Services Building</strong><span>&nbsp;</span>when you arrive on campus. Students may also<span>&nbsp;</span><strong><a title="Advisors" href="/services-and-support/academic-advising/advisors.php" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=//m.cqcjq.com/services-and-support/academic-advising/advisors.php&amp;source=gmail&amp;ust=1766105777368000&amp;usg=AOvVaw3xQVzqcVFYDFDIRPlnOKsY">schedule an appointment with their assigned advisor</a>&nbsp;</strong>as availability allows.</p>
                                    </li>
                                 </ul>
                              
                              <p><strong>Important Notes:</strong></p>
                              
                              <ul>
                                 
                                 <li>
                                    
                                    <p>Students must complete the<span>&nbsp;</span><strong>ACC admissions process</strong><span>&nbsp;</span>before registering for classes.</p>
                                    </li>
                                 
                                 <li>
                                    
                                    <p>Students who will be<span>&nbsp;</span><strong>dual-enrolled high school students</strong><span>&nbsp;</span>must register for courses through the<span>&nbsp;</span><strong>Career and College Promise (CCP) Office</strong>.</p>
                                    </li>
                                 </ul>
                              </div>
                        </div>
                     </div>
                     <div class="card">
                        <div id="item-d28e441-headingOne" class="card-header">
                           <h3 class="mb-0"><button class="btn btn-link accordion-trigger" data-toggle="collapse" data-target="#item-d28e441-collapseOne" aria-expanded="false" aria-controls="item-d28e441-collapseOne">New Student Resources<span class="fas fa-angle-down"></span><span class="fas fa-angle-up"></span></button></h3>
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                           <div class="card-body">
                              
                              <p><a title="College Catalog" href="https://catalog.alamancecc.edu/index.php" target="_blank" rel="noopener">College Catalog</a></p>
                              
                              <p><a title="Online Tools" href="/campus-it/index.php" target="_blank" rel="noopener">Online Tools</a></p>
                              
                              <p><a title="Student Handbook" href="https://catalog.alamancecc.edu/index.php?catoid=11" target="_blank" rel="noopener">Student Handbook</a></p>
                              
                              <p><a title="Student Resources" href="/services-and-support/student-resources.php" target="_blank" rel="noopener">Student Resources</a></p>
                              
                              <p><a title="Student Support Center" href="/services-and-support/student-support-center/index.php" target="_blank" rel="noopener">Student Support Center</a></p>
                              
                              <p>&nbsp;</p>
                              </div>
                        </div>
                     </div>
                     <div class="card">
                        <div id="item-d28e476-headingOne" class="card-header">
                           <h3 class="mb-0"><button class="btn btn-link accordion-trigger" data-toggle="collapse" data-target="#item-d28e476-collapseOne" aria-expanded="false" aria-controls="item-d28e476-collapseOne">Advising Resources<span class="fas fa-angle-down"></span><span class="fas fa-angle-up"></span></button></h3>
                        </div>
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                           <div class="card-body">
                              
                              <h5>What Can My Advisor Help With?</h5>
                              
                              <p><span style="text-decoration: underline;"><strong>Academic Advising</strong></span></p>
                              
                              <p><span style="font-weight: 400;">Academic Advisors can help you with:</span></p>
                              
                              <ul>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Understanding the college transfer process</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Creating an academic plan</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Learning about campus resources</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Exploring job and career opportunities</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Choosing the right college or program</span></p>
                                    </li>
                                 </ul>
                              
                              <p>&nbsp;</p>
                              
                              <p><span style="text-decoration: underline;"><strong>Course Registration</strong></span></p>
                              
                              <p><span style="font-weight: 400;">We can support you with:</span></p>
                              
                              <ul>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Building your class schedule</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Checking course availability</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Determining the right course load</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Identifying required courses for your program</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Understanding class prerequisites</span></p>
                                    <span style="font-weight: 400;"><br></span></li>
                                 </ul>
                              
                              <p><span style="text-decoration: underline;"><strong>Proactive Outreach</strong></span></p>
                              
                              <p><span style="font-weight: 400;">Academic Advisors connect with students throughout the year to provide proactive support.
                                    This may include:</span></p>
                              
                              <ul>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Checking in on academic progress</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Sharing important deadlines and next steps</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Offering guidance during key points in the semester</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Helping you stay on track toward your goals</span></p>
                                    </li>
                                 </ul>
                              
                              <p>&nbsp;</p>
                              
                              <p><span style="text-decoration: underline;"><strong>Connecting You to Resources</strong></span></p>
                              
                              <p><span style="font-weight: 400;">Advisors help ensure you have what you need to succeed by connecting you with:</span></p>
                              
                              <ul>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">On-campus support services (tutoring, financial aid, counseling, career services,
                                          etc.)</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Off-campus resources and community partners</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Tools and services that support your academic, personal, and professional success</span></p>
                                    </li>
                                 </ul>
                              
                              <p>&nbsp;</p>
                              
                              <hr>
                              
                              <h5><a title="Course Types" href="/course-types/index.php" target="_blank" rel="noopener">Course Types – In Person, Online, Hybrid, Online “Live”, and HyFlex</a>&nbsp;</h5>
                              
                              <p>What is the difference between an In Person course, Online course and a Hybrid course?
                                 Find out here!</p>
                              
                              <hr>
                              
                              <h5><a title="Section Suffix Legend" href="/_resources/images/Section-Suffix-Legend-FINAL.pdf" target="_blank" rel="noopener">Section Suffix Legend</a></h5>
                              
                              <p>Ever wonder what the letters mean at the end of the section code? For example, MAT
                                 152-04<span style="text-decoration: underline;"><strong>EC</strong></span>. Check out the Section Suffix Legend to read the description for each letter.</p>
                              
                              <hr>
                              
                              <h5><a title="Semester Planning Worksheet (Word)" href="/_resources/images/SemesterPlanningWorksheet.pdf">Semester Planning Worksheet</a></h5>
                              
                              <p>&nbsp;</p>
                              </div>
                        </div>
                     </div>
                     <div class="card">
                        <div id="item-d28e693-headingOne" class="card-header">
                           <h3 class="mb-0"><button class="btn btn-link accordion-trigger" data-toggle="collapse" data-target="#item-d28e693-collapseOne" aria-expanded="false" aria-controls="item-d28e693-collapseOne">Registering for Courses<span class="fas fa-angle-down"></span><span class="fas fa-angle-up"></span></button></h3>
                        </div>
                        <div id="item-d28e693-collapseOne" class="collapse" aria-labelledby="item-d28e693-headingOne" data-parent="#accordion-d28e234">
                           <div class="card-body">
                              
                              <p><span style="font-weight: 400;">Once you have completed the admissions process, talk with your </span><b>Academic Advisor</b><span style="font-weight: 400;"> to select courses for the upcoming term. Once your registration window opens, you
                                    can register for courses for the upcoming semester in one of the following ways:</span></p>
                              
                              <h6>&nbsp;</h6>
                              
                              <h4>New Students</h4>
                              
                              <ul>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">After corresponding with an </span><b>Academic Advisor</b><span style="font-weight: 400;"> to discuss your program of study, you can register online using </span><a href="https://ss-prod.cloud.alamancecc.edu/Student/Account/Login?ReturnUrl=%2fStudent"><b>Self-Service</b></a><span style="font-weight: 400;"> once you have been advised.</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Instructions for web registration can be found on the </span><a href="/campus-it/selfservice/index.php"><b>main student page of Self-Service</b></a><span style="font-weight: 400;">.</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Click here to access the </span><a href="/_resources/images/admissions/Self-Service-Registering-for-Classes.pdf"><b>Registration Handbook for Students</b></a><span style="font-weight: 400;">.</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Your </span><b>Academic Advisor</b><span style="font-weight: 400;"> will assist you each semester at ACC.</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><b>Attend </b><a href="/admissions/orientation/index.php"><b>New Student Orientation</b></a><span style="font-weight: 400;"> if you have not already done so.</span></p>
                                    </li>
                                 </ul>
                              
                              <h6>&nbsp;</h6>
                              
                              <h4>Currently Enrolled Students</h4>
                              
                              <ul>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Correspond with your </span><b>Academic Advisor</b><span style="font-weight: 400;">. You can find your advisor’s name and contact information in your Self-Service account.</span></p>
                                    </li>
                                 
                                 <li style="font-weight: 400;" aria-level="1">
                                    
                                    <p><span style="font-weight: 400;">Once you have been advised, you should register online using </span><a href="https://ss-prod.cloud.alamancecc.edu/Student/Account/Login?ReturnUrl=%2fStudent"><b>Self-Service</b></a><span style="font-weight: 400;">.</span></p>
                                    </li>
                                 </ul>
                              
                              <p>&nbsp;</p>
                              
                              <p><b>Make sure that you do not have any registration holds on your student account.</b><span style="font-weight: 400;"> Registration holds may include parking fines, Financial Aid charges, book or equipment
                                    fines, or other outstanding obligations that will prevent you from registering for
                                    courses.</span></p>
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                              <h4>Pay your bill</h4>
                              
                              <p>You can view your account balance and pay your bill—or set up a payment plan—on<span>&nbsp;</span><a href="https://ss-prod.cloud.alamancecc.edu/Student/Account/Login?ReturnUrl=%2fStudent">Self-Service</a>. Payments may also be made at the Cashier’s Office in the Student Success Building
                                 (S), top floor.</p>
                              
                              <h6>&nbsp;</h6>
                              
                              <h4>Purchase your textbooks</h4>
                              
                              <p>Visit the<span>&nbsp;</span><a href="/services-and-support/bookstore/index.php">ACC Bookstore</a><span>&nbsp;</span>to view textbook requirements or purchase your materials.</p>
                              
                              <h6>&nbsp;</h6>
                              
                              <h4>Schedule adjustments</h4>
                              
                              <p>Changes to your schedule can be made during the advertised final registration period.</p>
                              
                              <p>Registration dates, including the last dates to drop and add courses, are posted on
                                 the<span>&nbsp;</span><a href="https://catalog.alamancecc.edu/content.php?catoid=11&amp;navoid=1657">campus calendar</a>.</p>
                              
                              <p>Please make every effort to finalize your schedule before the first day of class.</p>
                              
                              <h6>&nbsp;</h6>
                              
                              <h4>Dropping a course</h4>
                              
                              <p>To drop a course before the start of the term or during the drop/add period, contact
                                 your Advisor.</p>
                              
                              <p>If you are withdrawing after the 10% point of the class, students must complete the
                                 Student Initiated Withdrawal Form.&nbsp;</p>
                              
                              <p>Check the<span>&nbsp;</span><a href="https://catalog.alamancecc.edu/content.php?catoid=11&amp;navoid=1657">campus calendar<span>&nbsp;</span></a>for the last date to drop a course with a “WP” each semester.<span style="font-weight: 400;"></span></p>
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                              <p><b>Students must complete the </b><a href="/admissions/type_of_student/index.php" target="_blank" rel="noopener"><b>ACC Admissions process</b></a><b> before registering for classes.</b><b><br><br></b></p>
                              
                              <p><b>Dual-enrolled high school students (Career &amp; College Promise)</b><span style="font-weight: 400;"> must register for courses through the </span><a title="Career and College Promise" href="/career-and-college-promise/index.php" target="_blank" rel="noopener"><b>Career and College Promise office</b></a><span style="font-weight: 400;">.</span><span style="font-weight: 400;"></span></p>
                              
                              <p><span style="font-weight: 400;">We're committed to ensuring you get the support you need to move forward successfully.
                                    Let us know how we can help!</span></p>
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                  <p>&nbsp;</p>
                  
                  
                  	
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                           <span class="fas fa-phone"></span> <a href="tel:336-532-5022">336-532-5022</a><br>
                           
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